Game Progression Lost on PS5
Hi! I've been playing on PS5. Gave the codes to Cere, rescued our friend on Koboh, and was doing side missions/exploring. Got trophies, was saving at the save points, and logged off for lunch/go to a...
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I finished the game today and was doing some side stuff afterwards, mainly bounties. I finishes a bounty and fast travelled to the mantis which caused my game to crash. This is probably the 2nd time the game as crashed for me, so i simply reloaded the game to continue where i left off.
When reloading the game i get a message in the top right saying 'fixed your game due to data corruption' which i thought was weird, and then when i'm in the game, my save is now on the mission 'climb mountain to the obssrvatory'. My PS5 has automatically deleted my finished save game, and replaced it with one that took place HOURS before the point i was at before the crash!
And i don't have ps plus to upload the saves to the cloud, and i didn't have a usb stick either cause i didn't think i would need to! And i only had one save file cause thats just a thing i do, i don't feel the need to create multiple saves when playing a game. I am so angry and upset rught now, does anyone know if there is a fix for this or am i just completely screwed cause this is just so WRONG!
After playing more that 86% of the game there was like an error report and then an information on screen said if I want to send a report to Sony (that I did). When the game restarted I lost a lot of my savings and the game restarted from 65%. Is it possible to have all my most recent savings back?
THis just happened to me even on PS5.... Luckily there is a cloud save feature. Unfotunately though I was already at the observatory and now I am back to saving zee....
- @thelonesalesman today i got same as you… all same 60 hours lost
- @MartinJackson7 Just to inform you, I've replayed all the game and regain all the collectibles and even more so I don't need a solution anymore. Bye
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5 Digital Edition
Summarize your bug I was about to fast travel and the game crashed. When loading the game back up, the game asked me to choose the older cloud save or the more recent console save. I chose the recent one and it reverted my save back to my 22 percent save. The new journey plus save (different save) still is there though.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Don’t know, fast travel and crash?
What happens when the bug occurs? Current Save game is lost
What do you expect to see? Not that
The save I was playing is my normal save.
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug I have been playing the game since release, however I have turned my PlayStation on today to find my save data which was 29 hours of gameplay has all been removed, with the latest saved data being 1 hour into the game. This is the case for both my cloud and console storage.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? As you can see from the link below this is an issue that is affected more than myself. https://answers.ea.com/t5/Technical-Issues/Game-Progression-Lost-on-PS5/m-p/12536441
What happens when the bug occurs? I have lost 29 hours of gameplay because of this
What do you expect to see? My saved data. Guys this is unacceptable to lost saved data like this, what’s going on
I have been playing the game since release, however I have turned my PlayStation on today to find my save data which was 29 hours of gameplay has all been removed, with the latest saved data being 1 hour into the game.
This is the case for both my cloud and console storage.
Why has this happened !!?I have seen a lot of posts on different forums about save issues (Including loss of progression), Until these issues with save files have been fixed I recommend anyone on PS5 that use PS+ cloud backup go to Settings > Saved Data and Game/App Settings > Saved Data (PS5) > Sync Saved Data > Auto-Sync Saved Data once the lists loads up find Jedi Survivor in the list and turn off the sync function for the game. What this does is prevent the PS5 from automatically making a backup of the save file to the cloud.
Why turn this off? Two reasons
1.) If you loose progression on a save file, That loss of progression gets saved and uploaded to the cloud you no longer have a safe backup from the cloud to revert back to.
2.) If you crash and your save file becomes corrupted, That corrupted save gets uploaded to the cloud you no longer have a safe backup from the cloud to revert back to.
Both of these issues I have seen many people posting about on various forums.
Just note that you will have to manually make a backup of your save file occasionally which you can do by highlighting the game tile on the home screen pressing the options button and selecting Upload/Download Saved Data then select the Upload option. I am 35 hours into the game and my routine when I am ready to quit the game is go find a meditation spot, save the game, quit to the title screen, close the game and then manually upload the save. I have not had any issues with my save file or loss of progress, I will not guarantee that this is a full proof method to never running into a save file issue but it can help!
- @ParvisLR It looks like a lot of people are having the same issue, myself included. I even have the cloud upload but it's the same exact file as the console storage - somehow it's deleted my progress on them both
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug Just downloaded the patch from today - suddenly I’m back at the start of the same halfway through Coruscant, having lost all my save data from several planets into the game. And because this game doesn’t allow for multiple saves, there’s nothing I can do. The cloud save immediately overwrote itself the moment the game continued from the first level so that doesn’t work either. There isn’t a magical solution I’m missing? And how can I raise a complaint?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See above
What happens when the bug occurs? See above
What do you expect to see? See above
See explanation of bug as above.
