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joepedrojp's avatar
joepedrojp
Seasoned Newcomer
7 days ago

Unable to load game

Anytime i try to launch the EA app closes then reopens with a message that says "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." It has been days of me getting the same message. I also have tried uninstalling and reinstalling both the game and the app. I've tried to run as an admin to launch the game. I've verified the files on steam to make sure that wasn't an issue. Please fix this game so I can actually play it 

6 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 days ago

    joepedrojp​ 

    Try these steps: 

    • Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
    • Clear the EA app cache
    • In the EA app, click on the game and then Manage, Repair

     

    Thank you. EA_Barry.

  • Nokki505's avatar
    Nokki505
    Rising Newcomer
    3 days ago

    Tengo el mismo problema, pero no se soluciona con los pasos señalados por EA_Barry

  • Dec1an_WTP's avatar
    Dec1an_WTP
    Seasoned Newcomer
    1 day ago

    I have had the same issue for a couple days after coming back to the game and have gone through live chat support and tried multiple fixes still for the issue to continue appearing I have looked into what might be causing it and my assumption is something to do with EA anti cheat not being present in my game files and no EA/AC/Anticheat.exe also being present and when trying to manually install the anti cheat onto the game it does not appear in the drop down menu I have tried manual injection of the game in CMD prompts on my computer and still no luck starting to seriously annoy me!  

  • Dec1an_WTP's avatar
    Dec1an_WTP
    Seasoned Newcomer
    1 day ago

    Just found a fix for it joepedrojp​ I rolled back my graphics drivers/installed the last install and it worked no problem just restarted my computer after the reinstall of the old drivers and it booted up no problem 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Dec1an_WTP​ 

    Thanks for posting the steps that helped you with this, really appreciated. EA_Barry.

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