Game Progression Lost on PS5
Hi! I've been playing on PS5. Gave the codes to Cere, rescued our friend on Koboh, and was doing side missions/exploring. Got trophies, was saving at the save points, and logged off for lunch/go to a...
Forum Discussion
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug I have been playing the game since release, however I have turned my PlayStation on today to find my save data which was 29 hours of gameplay has all been removed, with the latest saved data being 1 hour into the game. This is the case for both my cloud and console storage.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? As you can see from the link below this is an issue that is affected more than myself. https://answers.ea.com/t5/Technical-Issues/Game-Progression-Lost-on-PS5/m-p/12536441
What happens when the bug occurs? I have lost 29 hours of gameplay because of this
What do you expect to see? My saved data. Guys this is unacceptable to lost saved data like this, what’s going on
I have been playing the game since release, however I have turned my PlayStation on today to find my save data which was 29 hours of gameplay has all been removed, with the latest saved data being 1 hour into the game.
This is the case for both my cloud and console storage.
Why has this happened !!?
I have seen a lot of posts on different forums about save issues (Including loss of progression), Until these issues with save files have been fixed I recommend anyone on PS5 that use PS+ cloud backup go to Settings > Saved Data and Game/App Settings > Saved Data (PS5) > Sync Saved Data > Auto-Sync Saved Data once the lists loads up find Jedi Survivor in the list and turn off the sync function for the game. What this does is prevent the PS5 from automatically making a backup of the save file to the cloud.
Why turn this off? Two reasons
1.) If you loose progression on a save file, That loss of progression gets saved and uploaded to the cloud you no longer have a safe backup from the cloud to revert back to.
2.) If you crash and your save file becomes corrupted, That corrupted save gets uploaded to the cloud you no longer have a safe backup from the cloud to revert back to.
Both of these issues I have seen many people posting about on various forums.
Just note that you will have to manually make a backup of your save file occasionally which you can do by highlighting the game tile on the home screen pressing the options button and selecting Upload/Download Saved Data then select the Upload option. I am 35 hours into the game and my routine when I am ready to quit the game is go find a meditation spot, save the game, quit to the title screen, close the game and then manually upload the save. I have not had any issues with my save file or loss of progress, I will not guarantee that this is a full proof method to never running into a save file issue but it can help!
