How to fix Jedi Survivor "Your Game Failed to Launch error" in EA app?
Your game failed to launch. An error on our end caused your launch to fail.
10minutes past start time, game has unlocked.
Have restarted app, checked files but always comes back with same error.
Looks like a broken launch or is it just me?
See post #23 for the solution if this is still an issue.
CM edit: edited title for clarity. Please only respond in this thread if you have get the "Your Game Failed to Launch" error. For the "You Don't Have Access" error in EA app for Steam/Epic Games, please take a look at this thread.
Under investigation. Accepting as solution for visibility purposes only.
Hi everyone,
Thank you for the reports.
It's unfortunate to hear that some of you are getting the "Your Game Failed to Launch" error in the EA app when trying to launch the game via either the EA app - or if you have bought the game via Steam/Epic-, via Steam/Epic.
We have some troubleshooting steps that can help you in this situation:
- Make sure that you're not connected to any kind of VPN
- Make sure that your Anti-Virus and Windows Firewalls are not blocking the game, EA app, Steam, or Epic
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Our suggestion is to make sure the following processes are explicitly whitelisted in the Windows Firewall (inbound & outbound) while doing a clean boot (this is better for troubleshooting):
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EABackgroundService.exe
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EAConnect_microsoft.exe
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EADesktop.exe
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EALocalHostSvc.exe
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EASteamProxy.exeLink2EA.exe
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- If you get the "You Don't Have Access" error in EA app for STAR WARS Jedi: Survivor™️ bought via Steam/Epic games, please take a look at this thread
- Make sure that you've sufficient Windows Administrator Privileges to launch the game
If none of these troubleshooting steps has worked, please provide an EA app Error ID and share it with us here in the thread.
