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EA_Illium
EA Staff (Retired)
2 years agoHi @WeydTV
We can give the following a try and check if this continues...
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Restart your device in Clean Boot mode first then try again.
If the issue does continue would it be possible to get a DxDiag file?
Cheers!
- 2 years ago
Hi,
I have done all of these and it still doesnt work.
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