PC game crashes right at start

Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug My game will freeze on the electronic arts screen when loading in, then crash 2 minutes later
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? If it currently does not happen to you then it most likely doesn't affect you.
What happens when the bug occurs? Almost every time I try to load into the game, it will freeze on the same Electronic arts screen, then crash 2 minutes later. I will include the crash code below. LowLevelFatalError [File:Unknown] [Line: 1296] GameThread timed out waiting for RenderThread after 120.00 secs
What do you expect to see? I expect for the game to continue to load.

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Whenever I attempt to load into the game 99% of the time it will freeze on the Electronic Arts screen, I only say 99% because there has been a few times when it starts up right away. If I want to play I have to alt tab out and stop the application before trying to restart it. This usually doesn't fix the issue and I have had occasions where I've stopped and started 30+ times. sometimes I will let it sit for 2 minutes until it crashes and I can send and error report which I have noticed does nothing. I will put what error shows up down below, unfortunately I can't link a video as it tells me any file I try to link is too large. 

Error code: 

LowLevelFatalError [File:Unknown] [Line: 1296]
GameThread timed out waiting for RenderThread after 120.00 secs

0x0000000143230259 JediSurvivor.exe!UnknownFunction []
0x0000000140a4b4c3 JediSurvivor.exe!UnknownFunction []
0x0000000140a52631 JediSurvivor.exe!UnknownFunction []
0x0000000140a5275a JediSurvivor.exe!UnknownFunction []
0x00000001494b6e6d JediSurvivor.exe!UnknownFunction []
0x0000000151c6e004 JediSurvivor.exe!UnknownFunction []
0x00007ffb949a1877 Activation64.dll!UnknownFunction []
0x00007ffb94997a51 Activation64.dll!UnknownFunction []
0x00007ffc5bf07604 KERNEL32.DLL!UnknownFunction []
0x00007ffc5c0a26a1 ntdll.dll!UnknownFunction []