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iluminatethesky's avatar
iluminatethesky
Legend
3 years ago

Re: Can anyone actually contact EA directly?

Hey @HorseDaBtyFillr

Sorry to hear you're having these issues on your PS5.

The EA Star Wars Twitter account released this Tweet yesterday: https://twitter.com/EAStarWars/status/1669359230116323334?s=20

Hopefully this will help improve your experience on PS5. I saw you uninstalled / reinstalled the game a couple times, have you also tried restoring the game licenses to see if that helps?

https://www.playstation.com/en-us/support/games/restore-licences-playstation

Follow those steps, then completely turn off your PS5 for a minute or so, turn it back on and try launching the game again to see if there are any improvements.

Let us know how you get along.

Thanks 🙂

- iluminate

2 Replies

  • HorseDaBtyFillr's avatar
    HorseDaBtyFillr
    3 years ago

    At this point I’m over it. My desire to play the game is gone. Too many issues. I appreciate the response though. 

  • dobeman73's avatar
    dobeman73
    3 years ago

    If they're talking about the patch that came out last night, it didn't work. I'm on PS5 and after the patch this morning, first it shut off my PS5 completely the first time I tried to run the game post-patch. Now, I either can't load the game past the title screen, or it freezes while loading my last save point. 

    TL:DR: Patch didn't work on PS5. 

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