Stuck at mountain ascent

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug i’m stuck at mountain ascent, i didn’t fully open the gate and i dashed through. I’m not sure how to get back out, what do i do ?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At mountain ascent
What happens when the bug occurs? i’m not sure
What do you expect to see? to be able to leave

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please help