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Anonymous's avatar
Anonymous
10 years ago

30 days subscription help for SWTOR Standard Edition

Standard edition Star wars the Old Republic Help

So the other day I realized that the new expansion for the Game, Knights of The Fallen Empire, was free to those with a subscription. I realized that i still had $15 left in my Origin account, so i thought i could buy a 30-day subscription with it.

So I went online and tried to find a 30 day subscription on origin, and i found a standard edition version of the game that was 15$ and it came with 30 days of subscription. After I bought it online, I did not realized that, since I've already owned the game since the first month it came out, I could not redeem the code that I had bought online. so now i cannot play the game for 30 days and wasted $15 since the issue I've been in. can you please help?

VD

1 Reply

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    I'm sorry that happened.  Unfortunately as you said Origin only sells the game itself for those that do not have accounts.  For game time you would either need to go to swtor.com and subscribe to a recurring plan, purchase a 60 day time card or purchase a 60 day time card from a retailer like amazon, walmart, etc.

    In order to request a refund you would need to call Customer Service for Origin to see if they can get you a refund.  Their contact number is:

    866-543-5435 within the US.

    You can also contact them by filling out the help form here:

    https://help.ea.com/en/contact-us/new/?product=origin

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