"A connection error has occurred"

@Fennck 

check its not a antivirus/firewall issue and not a internet routing issue 

only other thing i can think of is if the account is banned from servers , need the swtor account displayname to check that

I tried the antivirus/firewall workaround and nothing. The launcher launches, and I can get into the game and see the servers. Every time I select a server (doesn't matter which one) I get the "A connection error has occurred" message. I haven't played the game since about 2017 so I doubt very much I'm banned.

@Fennck 

swtor account / displayname ?

ButteryGangster

@Fennck 

Support suggested to call them to assist further , they can also see you have steam connected, if a chargeback occurred on steam for example, it can cause what your seeing 

edit: numbers and hours are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Thank you, you've been a huge help. And I mean that, I hope it didn't come across as sarcasm.

Hi, could you please post an update on what the corrective action was that you took to fix this?

I've been a consistent subscriber since Day 1 all those years ago [2011, 2012?] and over the past few weeks, I continue to have this exact same issue. It's funny, it seems to have occurred when the Origin app got retired but I'm not 100% positive on that. Anyway, I'd like to know what to do so I don't have to spend hours on the phone with support who's just going to read through a script.

Thanks!

@njackson60 

most connection errors are either firewall based or net routing issues, if a routing issue a VPN would work 

in the case of the OP his account was restricted and refused access to the servers

Hey, so I'm having the same problem, I get to the select server part and then it says "a connection error has occurred".

I've tried it with the launcher from the SWOTOR website and the launcher from steam and got the same problem both times.

I'm just wondering how I go about checking if my account is restricted for whatever reason.

Any help would be greatly appreciated.

@MojoMuppet 

swtor account displayname ? 

reboot the modem/router if not done so yet too