Forum Discussion

Fennck's avatar
2 years ago

"A connection error has occurred"

No matter what I do, I can't log into the game. The launcher works, the server list populates, but every time I select my server, I simply get the "A connection error has occurred" message. I've restarted my internet, restarted my router, tried running the game in every compatibility mode, downloaded DirectX9, everything. Why is it such a pain to get this game to work?

27 Replies

  • iTheRealNation's avatar
    iTheRealNation
    Seasoned Novice
    2 years ago

    THX @proxos666 for the reply
    I already have the best internet connection avaliable in my area (DSL 12 Mbps) I know it's bad but I was able to play before with some disconnections from time to time
    I was unsucessful with changing the DNS, tried Cloudflare & Google Public.
    Next I'm going to try with a VPN to check for any differences.
    Has the game change any pre requirements for internet connections? 

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @iTheRealNation 

    no changes to internet requirements, it is possible this is a ISP/routing type issue, in which case a VPN may help

  • iTheRealNation's avatar
    iTheRealNation
    Seasoned Novice
    2 years ago

    Hello again

    VPN also didnt work, any more ideas?
    I will post this issue at forums.swtor.com for more help. THX

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @iTheRealNation 

    you need to ascertain if this is a net issue or a system issue 

    only thing i can suggest is try to narrow this down is tether your mobile phone to that system and play through the GSM network ( not via the home wifi ) and see if it persists

    other then that try playing on a different system if you can on that internet and see if the same issue occurs

    doing both these will point at where the issue lays

  • iTheRealNation's avatar
    iTheRealNation
    Seasoned Novice
    2 years ago

    Hi @proxos666 
    I used to play through ethernet cable the last time I was able to connect to Darth Malgus server. 
    I will try through GSM Network but unfortunately cant use it as a permanent solution if it works because of limited data
    THX

  • iTheRealNation's avatar
    iTheRealNation
    Seasoned Novice
    2 years ago

    Hello again
    GSM Network didn't work also, next I will try installing the game on a test HDD with a fresh Windows installation

    THX for all the help until now! 

  • iTheRealNation's avatar
    iTheRealNation
    Seasoned Novice
    2 years ago

    Hello again
    Sorry for only giving feedback now.
    I was able to install the game through the normal setup and connect to a server on a test HDD with Windows 11 installation (At the moment using Windows 10).
    At the time I'm not able to reinstall Windows on this "supposedly faulty partition" so I decided to give the Steam version of SWTOR a go.
    No problems here and I noticed that during SWTOR installation through Steam, Microsoft C++ and DirectX were reinstalled.
    Maybe my issue was here but since other games and software worked fine I didn't suspect it nor am I completely convinced lol.
    Anyway Thank You @proxos666 for all the assistance and in this particulary game, MAY THE FORCE BE WITH YOU! 👍   


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