Forum Discussion

Fre1r1s's avatar
Fre1r1s
Rising Newcomer
1 day ago

Age Verification Process Brazil

Can’t finish the process. Game asks for EA code, supposed to be sent by mail.

5 hours later and dozens of attempts, haven’t received the code.

Any Br player with same issue?

EA doesn’t allow me to open dev ticket support for this issue…

6 Replies

  • Hello, good evening. My name is Ruan and my login username is taroquitano. Recently, the game started asking for age verification to play. So I followed all the steps correctly and it shows as verified. However, it's been a day now and I still can't log into the game — this red error message keeps appearing. My account name is correct and so is the password. So what's going on? I need help to get this sorted out as quickly as possible. Below are the screenshots. My location is Brazil, and I don't know if the instance is bugged.

  • SPADOLATTAT's avatar
    SPADOLATTAT
    Seasoned Newcomer
    1 day ago

    I'm having a similar problem. I'm also from Brazil and even after check my age, when i try to login i get a message saying that my password or username is wrong, even when they are correct.
    Don't know what to do.

  • Slipi58's avatar
    Slipi58
    Rising Newcomer
    1 day ago

    Same issue here, i managed to complete the age verification. but still not able to login

  • Slipi58's avatar
    Slipi58
    Rising Newcomer
    1 day ago

    I'm having the same issue, also from Brazil

  • Soafrito's avatar
    Soafrito
    Rising Newcomer
    1 day ago

    I live in Brazil and after trying to log in the game asked me to do my age verification, which i did, but i won't allow me to log in after that even saying in the swtor website that my account is verified.

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 2 hours ago
19,442 Posts