Forum Discussion

GioPowa2000's avatar
3 years ago

An error has occurred while trying to process your request. Please, try again la

I tried buying cartel coins through the website and it gives me this error, I tried again with paypal and it gives me the NU1010 error, I have enough money on the card to buy the 87,50€ pack but it doesn't go through, the card has 91,47€ on it

my display name is Vriuz

5 Replies

  • @GioPowa2000 

    support said all attempts are declined by issuing bank, this can occur if an issue is on the card or the details are not correct as examples

    maybe chat to the bank if they see any issues

  • I spoke with the bank and they are saying that the site has not been complying with some EU rules and are now blocking all payments on it apparently?

    do you have any info on what is going on? @proxos666 

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @GioPowa2000 

    flagging it with support for investigation, however if this was the case then paypal would have no issues using the card.

    I do know debit cards can be rejected for subscriptions, as EA dont like debit cards

    only other option apart from use a different payment method is to install via steam and purchase on steam, they are a totally different merchant see https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-on-steam/

  • @proxos666 PayPal also rejects the the payment

    I'm gonna try steam tomorrow, does it cost more to buy cc or subscribe from steam?
  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @GioPowa2000 

    shouldnt but need to check pricing your self

    be sure to install via steam and play a character for a minute and log out to be sure accounts are linked prior to purchasing

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