Forum Discussion

Anonymous

7 years ago

Solved

An error has occurred while trying to redirect your request...

An error has occurred while trying to redirect your request. Please, try again later.

This what i get once i try to sub on swtor.com. Absolutely any option in sub plan gives me this error. Pls help me, i once again want to play with my guild but i can't. T_T

proxos666
6 years ago
@Scintille

If the error you are getting is a redirection strategy error then the idea is to delete the payment details in swtor then in the EA/Origin account also delete the payment details.

Then go back to swtor and add the payment details, then see if the issue is gone

15 Replies

Scintille
7 years ago
@Retro-Pathfinder Писать текст в русской форме мне ничем не поможет если связь с поддержкой работает только через голос и по английски. Писать то я могу нормально, а вот разговаривать - не особо
[Hero edit: adding English text for English speaking users]
Writing text in Russian form will not help me if the connection with support works only through voice and in English. I can write normally, but cant really talk in English (via Google translate).
EA_Kipling
EA QV Team
6 years ago
@Scintille I can see your screenshot where it shows no payment methods. Did you confirm the same on the EA side as well?
Scintille
6 years ago
@EA_Kipling Well, i dont really understand what you mean by - EA side. Origin shop has my card info
Yup, i double checked it - attached screenshot
proxos666
Hero+
6 years ago
@Scintille

If the error you are getting is a redirection strategy error then the idea is to delete the payment details in swtor then in the EA/Origin account also delete the payment details.

Then go back to swtor and add the payment details, then see if the issue is gone
Scintille
6 years ago
@proxos666 @EA_Kipling
WOW! Deleting payment info in origin/ea actually worked! At least it looks like it. Thanks a lot for your suggestion!
Would be cool if someone would mark this question as answered or whatever, so its easier for others to find this solution