Usually when I gain a level with a character or an achievement, sometimes the game will crash into a blue screen of death and the cause of the error is a file called:
atikmdag.sys
Not sure how to fix this. Attached is my copy of my DxDiag.
Generally what happens is when I gain a level, the screen will freeze for a split second then be fine but when the error occurs it freezes for 3-5 seconds then goes to the blue screen.
Use DDU and remove all trace of that video driver then use an older AMD video driver version (not the same one) to start with and see if any change.
the 2 most concerning things listed is in the spolier and points to the video driver at present
Check for bios updates etc too as mentioned in this link
Windows Error Reporting:
+++ WER0 +++:
Fault bucket AV_atikmdag!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: de13267c-6648-4477-b5a0-8da5280b309c
Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff80e2f6b76e0
P4: fffffe8598c1b428
P5: fffffe8598c1ac70
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
I found and used the AMD quick utility tool to try to remove any old drivers but not sure if that worked. Is there a better or specific DDU tool I should use for Windows 10 or what is the best way to check and remove older drivers to prevent this issue in the future?
I also checked the link but not sure where I would check for bios updates through it.
I'll try that link.
My motherboard is a Gigabyte 990F-XA-UD3
Also I finished the DDU and installed the driver that Windows puts in by default. I'm going to try that first and see how things go.
Well the blue screen stopped for the first error. Now i'm getting the same blue screen again but with a:
CRITICAL STRUCTURE CORRUPTION
Not sure what to do with this one. Feel like I either need to defrag or replace my hard drive.
do a malwarebytes scan to be sure it isnt a malware/virus causing this and run a memtest using the free edition, or to check memory if using more then one stick , pull half out and swap and check each stick on its own
I'll try the memtest and see what that says. I use Super Anti-Spy ware and ran that and it didn't find anything to remove other then cookies. Is Malwarebytes better?
