Forum Discussion

counibean39's avatar
counibean39
6 years ago

Can’t subscribe, purchase cartel coins, or redeem a code

I have been trying to subscribe for a month now. I can’t purchase cartel coins and I can’t redeem a code. I have tried using different browsers, different computers, different mobile devices, differe...
counibean39's avatar
counibean39
6 years ago
@proxos666 I get the same message when I use my mobile data. I’ve used my phone, my brother’s phone, my laptop, my computer, and a few of my friends’ computers, and get the same codes on everything.
proxos666's avatar
proxos666
Hero+
6 years ago

@counibean39 

They cant see an issue for BWoodhead at this point , if i get more info tomorrow will let you know

also make sure to email support@swtor.com and provide the error you get and also provide the code in the email.

that way there is a ticket in the system too

  • Evizaar's avatar
    Evizaar
    6 years ago

    @proxos666 

     
    I get the same message when I use my mobile data. my computer, my gf's laptop,
     
    my SWTOR account is EVILZANGDAR
    My EA account is EVIZAAR
     
    🤫
    • proxos666's avatar
      proxos666
      Hero+
      6 years ago

      @Evizaar 

      CS can see your account is ok, any issues still ?

      • RagnrokDWAR's avatar
        RagnrokDWAR
        6 years ago

        Interesting, issue no longer occurs on the website at least.  I did see i high volume of posts about these issues so I assume the swtor store was having general issues processing purchases over the last few days.  Thanks Prox for looking into things for everyone!

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