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Anonymous
8 years ago

Can't get email messages from SWTOR

Hello, I have found that there are some problems with sending emails to my email account. Maybe someone also had such issue. Over the year, I had to restore my password several times and in all cases, after specifying registered email address and getting message that "email to your address has been sent" I couldn't find it in my mail box (inbox, spam, etc.). Sometimes, messages have been delivered only after long period of time (smth like in 24 hours). In all cases, I restored my password on EA website which took just a moment to get email from EA and use provided link to finish procedure. 

And now, I have the similar situation. I can without any problems login into my account on SWTOR launcher and play the game, but I can't login to my account on web page (htts://account.swtor.com/user/login?destination=home) because after entering login and pass, I am getting one more form - "Enter the One-Time Password sent to your email address"  and as I described above, I also can't see this mail among delivered messages.

2 Replies

  • @nik_d38

    Can only suggest changing the email on the EA account to one from a different domain this will also change the email on the swtor account

    There could be a lot of reasons for this delay, have seen issues with outlook/hotmail addresses a few weeks back if still relevant.

  • I have the same issue 

    Enter the One-Time Password sent to your email address, why not link the account to Text like some parts of the game do. today security on the Computer will block your attempt to verify the computer normally it's not the type of email it is the Computer so 15 mins pass and we can not go on I am trying to use the 2 step verification so I need the step to go on of One-Time password.

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