As mentioned if the lost your key link is not appearing as shown in the image you will need to call swtor CS to get the key removed manually
Im also getting a maintenence screen now.
EDIT: Okay, so something worked for me.
When I get the "maintenance" screen my url is:
hxxps://account.swtor.com/user/login?destination=home
If you delete a part to look like this:
hxxps://account.swtor.com/user/login
Then I get the login screen. But I still dont get the "Lost Security Key" option.
As mentioned if the lost your key link is not appearing as shown in the image you will need to call swtor CS to get the key removed manually
So I'm getting this error sporadically, but I have a security key, it's just not recognizing it as my key despite it being from the swtor app. This is the second time it's happened, and the last time it just mysteriously cleared up with no action taken. I posted a thread on the official forums, and in the time it took me to do that, it just started working again. In the meantime, I am locked out of my account, since staying logged into the forums does not leave you access to your account, so I can't do anything with it, nor can I get into the game.
The security key is based on a time algorithm if that changes then it requires syncing
scroll down to what can i do if my key is not working properly in this link
So I tried this this morning, but it's already sync'd to the server. Of course, it may well have worked if I were trying to log in, since it seems to auto-sort itself after some time passes. Yesterday it was several hours that I was unable to access my account, or the game. I guess the next time it does this, I'll try to re-sync to see if that speeds up the correction, but it would sure be nice to just actually use the app as intended, which is what I did for the longest time, w/out having to go into backend stuff.
The security key is based on RFC 6238 Time Based One Time Password Algorithm (TOTP)
See this guide link as you do not need to use the swtor app specifically, can use google auth or microsoft auth or winauth etc
any issues with the token working after some time has passed is due to this being based on time itself on the device.
