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Threhorn's avatar
Threhorn
4 years ago
Solved

Can't subcribe

Want to purchase a 120  days sub but everytime I try to get it it pops up a message that says I have a problem with my EA account and I cant purchase it until i fix it and ive checked my account and ...
  • proxos666's avatar
    proxos666
    4 years ago

    @Threhorn 

    The linked ea account uses a different hotmail email to swtor , if you dont have access to that email , call swtor support when the lines open to update the email on that accouint

JABGreenACE's avatar
JABGreenACE
4 years ago

I also can't subscribe
Swtor ID: Mbiblank

proxos666's avatar
proxos666
Hero+
4 years ago

@JABGreenACE 

You need to reset the password on the linked EA account that account has the persona abcqkchiphazr (not JABGreenACE your posting with now) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

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