Forum Discussion

ramathrjs's avatar
ramathrjs
5 years ago
Solved

Can't subscribe, "Maintenance"

Yeah, another one of these... I have tried to resubscribe to SWTOR and in the process was given an error saying that there was on-going maintenance.  After checking, no such maintenance is going on....
  • proxos666's avatar
    proxos666
    5 years ago

    @ramathrjs 

    You need to reset the password on the linked EA account that account has the persona ramathrs (not ramathrjs) that account uses a  81 gmail email

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    Once that account has had a password reset you can repurchase and it will work as intended

levi2885's avatar
levi2885
5 years ago

Can't subscribe. Username: Ssssssdukk. Have reset EA password and used multiple browsers. No matter what I get the Maintenance message

proxos666's avatar
proxos666
Hero+
5 years ago

@levi2885 

You need to reset the password on the linked EA account that account has the persona ssssssdukk (not levi2885) that EA account uses a yahoo email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • levi2885's avatar
    levi2885
    5 years ago
    @proxos666 Thank you! I thought that changing the email address would help with this problem. You are awesome!
  • lordannoye65's avatar
    lordannoye65
    5 years ago

    I'm having the same issue.  Username: lordannoyed

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @lordannoye65 

    You need to reset the password on the linked EA account that account has the persona jesterthom454 (not lordannoyed65) that EA account uses a MSN email

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

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