3 years ago

can't subscribe to swtor or change payment method

so when i try clicking subscribe i get the message saying "there is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support", i f...

KamiSFX

3 years ago

yeah i already tried that just in case, no luck

banpearson

3 years ago

@KamiSFX Support was hard to reach, but friendly. The problem appears to be: Inactive accounts are deactivated. And using SWTOR does not count as "active"! The account needs to login to origin.com once every 3 - 4 months.

9ec39b7ec6ac348
3 years ago
I'm having this issue. However, I have a problem with phones. Is there any other way to contact support, preferrably by email?
- proxos666
  Hero+
  3 years ago
  @9ec39b7ec6ac348cc307d8c94af646ac
  
  depends on the issue on the account , what is the swtor username ?
  - 9ec39b7ec6ac348
    3 years ago
    Username is Tantala
    Issue is "there is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support"
    Thanks