5 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
@proxos666same issue here pls help, acc name giesha
Support see no issue and no purchase attempts
maybe try incognito mode with chrome or delete the web browser cache and cookies and see if it persists
from there maybe a payment issue so try a different card i guess
@proxos666 Hi, I have the same issue when wanting to subscribe, I will attach the error screenshot in the attachments.
My swtor username/display name is trampo while my origin username is Proatian.
Thanks!
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
@proxos666
Hey,
Sorry for the late follow-up. Last we spoke you suggested I contact my bank and I did.
They see no issue with the card on their end and I sadly still can't buy a subscription.