4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
To fix the account You need to reset the password on the linked EA account that account uses a Hotmail email
use the following link (insert the hotmail email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
@proxos666 I've reset my password, used an incognito window in Chome and still haveing the same issue, teh same banner shows on the up of the screen
Just to confirm you reset the password using the Hotmail email not the MSN email ?