4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
I have problem inability to purchase a subscription for last year, nothing helps. Can you see what the problem is? Username: alexsanyestar
To fix the account You need to reset the password on the linked EA account sanyestar (not InF1rsity) that account uses gmail but not same as swtor
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
im having a problem subscribing, can you help me out? Username: Sackue
Unfortunately not , the account linkage is permanent and needed for purchasing in swtor , if you dont have access to that gmail email , best to call swtor support when the lines are open and they can update the email to one you can access
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
@proxos666 I also have this issue with my swtor. Whenever I try buying sub from website it says this error check the attached file. I have tried resetting my password on my ea account and I only have one EA account linked with my only gmail. Can you help me out with this because of this Issue I had to buy sub from steam last month after which I had to contact you to get the gametime added to my account
Username - Lucifermrnstar