5 years ago
Can't Subscribe to SWTOR
 Hello, I have a problem with subscribing. How to solve this error message?   There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
The issue is the linked ea account which is needed for purchasing on that swtor account has been deleted and its data has been wiped , the email address that is needed to recover that account has already been used on another ea account, so swtor support now need to put a new email address when recovering the deleted ea account, they will only do that on the phone.
your only remaining option is to create a new swtor account, purchasing will work in the new account.
@proxos666 wrote:The issue is the linked ea account which is needed for purchasing on that swtor account has been deleted and its data has been wiped , the email address that is needed to recover that account has already been used on another ea account, so swtor support now need to put a new email address when recovering the deleted ea account, they will only do that on the phone.
your only remaining option is to create a new swtor account, purchasing will work in the new account.
Strange, i don't recall that i deleted any EA accounts. As far as i know i only had one and it was working okay after i logged in it after 2 years.
anyways, if there are no resolutions, i rest my case. EA or BioWare will need to implement a fix for everyone affected, not expect people to call in.