There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
can any one help?
You need to reset the password on the linked EA account that account has the persona gregor977 (not Gregor977TM your posting on now) that EA account uses a Mail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Support cannot see an email from the email address on the swtor account , try resending firstup , however it will be tomorrow before i can check if it arrived (1am here)
call swtor support if an option you can ask to upload the screenshots to a ticket whilst on the phone https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
I'm having an issue with this as well, tried calling but got an automated message saying they were unavailable
SWTOR Username: Cloudroth
Here I send the reset to the mail, I confirm the captcha, but what happens is knocking out the html code on the sitetry a different web browser
lines opened about 13 minutes prior to your post
yes call swtor support the lines should be open at present , they can update the email on both the swtor and linked ea accounts
just googled how to call from belarus
801 44 208 1969 890 should get you to the UK line
edit : hope that helps me is off to sleep now
