There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
can any one help?
I am having this same issue i can not make any SWTOR purchases either how do i fix this my sign in name is Bruceprattjr and e-mail is [edit: email address removed] can someone e-mail me so i can fix this issue
The issue on your account has been elevated to the studio for investigation
if you link your swtor account to a steam account , and login on a character fully via steam to complete the account link, then buying a subscription through steam will work whilst they look at the issue on your account
how do you link it to steam ??
install the game through steam and then login and load a character ingame fully then exit that will be enough to ensure the accounts are linked
Got the same problem Swtor username is: Kengelo would appreciate any help
You need to reset the password on the linked EA account that account has the persona kengel1234 (not kengel123 that your posting on now) that EA account uses the same gmx email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
got the same problem. want to return to the game but got that error. Display Name: rookieboy
Swtor support said the linked EA account that has the persona ebashetoforsazh not slizner your posting on now is disabled and requires a password reset
however they seem to think the email on the account is not likely yours and the account maybe compromised
best to contact ea support for an origin account (not swtor account) with the persona ebashetoforsazh
