cant subscribe

Hey I can’t subscribe either 

username Oksanaroberts

same problem..

Username : thehiramkey

email under subscribtion is 

Account details for [edit: email address removed]

whats going on

Ok, more than a week trying to solve this, and no word from EA.
Even created a new acount and a new email to see if that woulf work but no, even then the issue persists.
A quick google search and i found that this has been an issue since at least 2018 (even found some posts from 2014).
So yeah, i give up

@ft8rljkqoyx 

the original issue was the payment method you where using was being declined by your bank , have you resolved why ?

There is no issue with that since i've used it within this same period, the issue is on EA's side

@ft8rljkqoyx 

you will need to call swtor support when the lines open to discuss further

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

I'm unable to call, plus it should not be this complicated and time consuming to solve an issue that seems to exist for quite some time...

@ft8rljkqoyx 

supports exact response was "it's their payment provider saying no, then too many tries. might want to chat with them and call us"

that is how you will resolve this, unfortunately i cannot help further if you are unable to pick up a phone and call them.

maybe try calling with skype , cost is about 3cents a min last i checked 

Can support not contact me via email?

@ft8rljkqoyx 

support@swtor.com is the email , but they will respond with call us for matters involving payment matters

have you considered installing the game via steam and purchasing on steam ? just be sure to login on a character via steam fully before purchasing