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GameArtArchive's avatar
GameArtArchive
8 years ago
Solved

Cartel Market Unlock items not applying even though reported as applied

My character on Satele Shan bought 2 unlocks from Galactic Trade Network - Crew Member Appearance Authorization (Account), and Unlock:Quickslots (Account). ⚽ I applied them, and it appeared to work,...
  • Ahrngrim's avatar
    Ahrngrim
    8 years ago

    @GameArtArchive

    Sadly there is a bug working against you here.

    Please send an mail to support@swtor.com explaining which unlocks you bought, remember Char Names and Server, and that should be fixed in a few days because there is still a backlog on tickets.

Ahrngrim's avatar
Ahrngrim
8 years ago

@GameArtArchive

Sadly there is a bug working against you here.

Please send an mail to support@swtor.com explaining which unlocks you bought, remember Char Names and Server, and that should be fixed in a few days because there is still a backlog on tickets.

  • GameArtArchive's avatar
    GameArtArchive
    8 years ago

    Yes, Ahrngrim, it is OBVIOUS that there is a bug.

    Please do not provide such non-answers just so you can spam your referral link all over these forums.

    • Ahrngrim's avatar
      Ahrngrim
      8 years ago

      @GameArtArchive

      It is an bug BW knows so its easy for them to sort it out if you contact them the right way, see above.

    • proxos666's avatar
      proxos666
      Hero+
      8 years ago

      @GameArtArchive

      This is a known issue as mentioned by @Ahrngrim

      He is correct on how to get this resolved 

      1. If Subscriber submit an in-game ticket

      2. if not a Subscriber submit an email to support@swtor.com and provide username , server and character and the unlocks purchased. can also supply a Link to this thread if needed.

      If this is not resolved correctly by the ticket please do pop back and mention this and it can be referred from back to CS here as to why it wasn't resolved correctly.

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