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Anonymous's avatar
Anonymous
8 years ago
Solved

Character Transfer is failing

I have tried eight times to transfer a character, with no success and no error messages. The correct cartel coin amount was charged and immediately refunded for each attempt. I would very much like t...
  • Ahrngrim's avatar
    Ahrngrim
    8 years ago

    @dasbutz

    See here: http://www.swtor.com/patchnotes/1182017/game-update-5.5.1

    The default character slots per server has changed for all players:

    • Free to play: Now 4 characters per server (up from 2)

    • Preferred: Now 12 characters per server (up from 6)

    • Subscriber: Now 24 characters per server (up from 12)

    And additional Slots have still to be bought, I think you can buy to 100 for Subs and 10 for preferred.

Ahrngrim's avatar
Ahrngrim
8 years ago

@dasbutz

Answer might be a little late, did you check that are enough free Slots on the destination Server, if not the Coins will be refunded, should happen automagically.

if so send an InGame Ticket or an mail to support@swtor.com detailing Account Name, Char Names and involved Servers.

  • Anonymous's avatar
    Anonymous
    8 years ago

    There are enough open slots (46 characters, 25 of 26 active; I'm preferred right now). And the clock ran out for the discount transfer price. ☹️

    • Ahrngrim's avatar
      Ahrngrim
      8 years ago

      @dasbutz

      Then there are not enough Slots inactive chars are counting too, and you need to buy the extra slots first. (Might reading you wrong too late for me)

      If it was really an error on BWs side I think you could get the transfers done for the old price, especially since there was an bug with them last week.

      • Anonymous's avatar
        Anonymous
        8 years ago

        I thought the new per server limit was 50 or more. It may be worth contacting them, anyway.

        Thanks!

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