Forum Discussion

Golem019's avatar
6 years ago

Charged mutiple times for one item In SWTOR

Hello

So a few days ago I try to buy a 2 month 30$ subscription but every time I had this pop up "An error has occurred while trying to process your request. Please, try again later. {0}" and could not get it to work but then later I saw that I was charged three 30$ subscriptions when I only wanted to buy one. It has been a few days now and I just want to cancel these purchases cause they are currently pending. Is there any way this can be fixed? (I didn't receive any subscription on my account either).

5 Replies

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @Golem019 

    Support are processing refunds for all those purchases 

    they said if you purchase again it should work as intended as they say your account is fine now.

  • Golem019's avatar
    Golem019
    6 years ago

    Thought this worked at first cause i got a refund from paypal but turns out I was still charged 60$ however,one of the 30$ charges was refunded but 2 of them still went through..

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @Golem019 

    Refunds i would normally expect take 5 -7 working days to process through , if you got one from paypal it was likely a failed transaction

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