Forum Discussion

DungeonandDhole's avatar
4 years ago

Code Redemption Not working

Hi I just bought the digital deluxe pack off of origins so I could get the game time plus the cosmetic stuff too but when I went to redeem the product it gave me an error message saying to try again so I did and now its telling me the code has already been used, Is there anything I can do? 

6 Replies

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @DungeonandDholes 

    have flagged to check the account for issues and that they have your email with the code , response will be in about 10 hrs when support are online for the day

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @DungeonandDholes 

    To fix the account You need to reset the password on the linked EA account that account has the persona crazymonkey5500 (not DungeonandDholes your posting on now) that EA account uses the same email as on your swtor account 

    use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    let me know when sorted and i can chase up the code

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