Community Admin@b_took Yeah it looks like I got some crossed wires, resetting seems to have no effect.
If anyone else encounters this if they could post the item, its quality (green, blue, orange and so on) and its acquisition location (cartel market/fleet vendor/etc) that should help.
Also I'm assuming folks encountering this are currently Preferred status, is that the case?
Thank you.
Purple black striated color crystals I got as a reward for purchasing the prior game pack (Rise of the Hutt Cartel). They're in all my mod-able weapons on both main characters, and in order to play tonight I had to spend a ton of money to pull one out of my light saber just to play. Lost 1/4th of my "cash". I'm not spending $20 to upgrade my accounts for something I already paid for. I hope this gets fixed soon...sounds like it's been a bug for days, so I'm not sure why something so integral to the game hasn't been fixed more quickly. ☹️
Oh, and not realizing this was a bug, I bought a "random" color crystal for 100 Cartel Coins...and guess what, it's purple quality, too...so I can't use it either. I hope I will be able to once this is fixed; otherwise, I'd really like by 100 Coins back!
Various crystals across 5 characters have all been locked due to this bug. All are cartel purple crystals purchased off the GTN, with a couple of them being account-wide unlocks. The only character not having this issue has the artifact equipment unlock purchased for her. This is honestly pretty game breaking, as it cuts me down to only one real usable character out of 6, while also being pretty annoying that while being preferred status even crystals I have paid to account unlock are being held back because I don't have the proper authorization to use them.
