I have been trying to diagnose and fix this issue. First thing is first. Here are my specs for the machine where this problem occurs.
XPS 13
Windows 10 Pro 64-bit English
16GB LPDDR3 1866MHz
Backlit Keyboard, English
Intel® HD Graphics 520 (mod edit of video card used)
512GB PCIe Solid State Drive
DW1820A 2x2 802.11ac 2.4/5GHz + Bluetooth4.1
6th Generation Intel Core i7-6500U (4M Cache, up to 3.1 GHz)
13.3” QHD+ (3200 x 1800) InfinityEdge touch display
I am able to login to the game without issue. When I hover my mouse over the map or quest tracker the game quits to desktop with no error message. Here is a link to a screenshot I took to help you guys out.
http://imgur.com/3G1sQtQ
I have downloaded the game twice. I have tried removed the BitRaider folder multiple times to verify the files. I have made sure that all of my computers drivers are up to date, including the newest BIOS update. I have also tried a clean boot and had no success fixing the problem. I have also run the game on the absolute lowest settings and the problem still occurs.
To add to the diagnosis, the crash ONLY happens when there is an active quest where there is a spinning icon on the map. If you hover over the quest associated with the spinning icon in the mission tracker, or hover the mouse over the actual spinning icon on either the minimap or the main map, the game quits to desktop. Everything else works perfectly. My question is who do I go to for support, the Game Developers or the Hardware manufacturer because I am not seeing any error logs in the Windows Event Viewer. Please advise.
