Didn't get my Cartel Coins

@ll_Yannik_ll @Trimblebird66 

Support advised they are waiting for the studio to run a script to grant the outstanding coins 

@Trimblebird66 

Support said if the coins bought on steam where before or after the 27th of July , you will need to email in the pop like the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

if your coins where bought on the 27th , then they will be resolved by the studio when they run the script

at present support do not have an email from the email on your swtor account

Mein Lebensgefährte hat es aber über die offizielle seite gemacht und seine coins sind bis heute nicht da und seit den 27.07 wartet er darauf, bevor sie steam beheben sollten sie sich um die offizielle seite erst kümmern da nicht jeder Star wars über steam hat.

@DragonSasori1991 

Please post in english in future as this is the English forum

if google translate was correct , it offered two possibilities, first was you bought a boat and wanted to know if it will leak in your bathtub 

the second was someone bought coins on the 27th of july from the swtor website and are still waiting

All coins bought on the 27th of July from steam , swtor website etc are still outstanding and support are waiting for a script to get run to grant the coins 

So I have to use the e-mail for the steam account than okay I sent it originally through my g-mail since it's easier for me to use. But I will use the Hotmail account if that's what it takes to get this resloved.

@proxos666 

Do you have any idea when the script is suposed to run?

Because the coins are still missing and I'm starting to feel neglected by the support/studio.

Thanks for all your help. I really appreciate it.

@ll_Yannik_ll @Trimblebird66 

See https://www.swtor.com/community/showpost.php?p=9962051&postcount=22

Have the coins arrived ? 

The answer is no I even sent in new screenshots like they asked pretty tempting to ask for a chargeback

@Trimblebird66 

will followup when they come online for the day 

just be aware with chargebacks, that normally encurs a ban on both the EA/Origin and Swtor accounts, it is always best to process/request a refund then a chargeback.

Steam said it won't issue a refund on cartel packs so what else am I suppose to do if this doesn't get sorted?