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Xyznk's avatar
Xyznk
6 years ago
Solved

EA intentionally ignore non subscription people?

I ran into a bug with my companions not showing on achievements. No problem i'll see if I can get some assistance or be informed of a workaround... I go to report it and create new ticket is greyed o...
  • EA_Lanna's avatar
    EA_Lanna
    6 years ago

    Hi @Xyznk, 

    Thanks for sharing your thoughts on the current support set-up. At the moment this is working as intended:

    • Subscribers have the ability to submit in-game tickets and post on the swtor.com forums
    • Non-subscribers who are experiencing technical issues can post here on Answers HQ and get help from fellow players. We'll do our best to help with troubleshooting advice also when we can. 

    However, I'll pass on your feedback on this. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @Xyznk, 

Thanks for sharing your thoughts on the current support set-up. At the moment this is working as intended:

  • Subscribers have the ability to submit in-game tickets and post on the swtor.com forums
  • Non-subscribers who are experiencing technical issues can post here on Answers HQ and get help from fellow players. We'll do our best to help with troubleshooting advice also when we can. 

However, I'll pass on your feedback on this. 

- EA_Lanna

  • Xyznk's avatar
    Xyznk
    6 years ago

    Still doesn't help my situation about achievements not unlocking properly for my companions. Also how can you really not give proper support options to people that spend cartel coins on the game?

    • Belgorad's avatar
      Belgorad
      Hero (Retired)
      6 years ago

      @Xyznk 

      The only thing I can suggest would be to email support@swtor.com with your Display Name and email and the issue there.  If it's a bug or something that has to be fixed via a patch, they would send that to the devs for that issue.

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