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Lorinnor's avatar
Lorinnor
6 years ago
Solved

Game crashes after patching successfully

I am trying to play SW:TOR on the laptop again after a year or so. Patching went well, but after that SWTOR crashes on clicking "Play", no new logs get created in /swtor/retailclient/swtor/logs. The ...
  • Lorinnor's avatar
    Lorinnor
    6 years ago

    I bit the bullet and did reinstall, and so far it works. Starting planet only...

    When I cleared the old install I noted it wasn't listed under Apps to uninstall anymore. Probably been missing some registry keys or so that have now been redone. Worked faster than I expected too.

proxos666's avatar
proxos666
Hero+
6 years ago

@Lorinnor 

edit - you can redo the launcher files by using this repair utility at this link

So you are saying the launcher itself is not appearing at all ? what occurs under a clean boot per this link ? or if you make a new windows admin profile as a test ?

edit - just to clarify launcher log files are produced in the games log folder and stop recording on pressing play but they are made prior to pressing play if the launcher is running ok

Lorinnor's avatar
Lorinnor
6 years ago

@proxos666: The launcher does appear, and it does exit after it concludes patching. Then, when I hit "Play": nothing. The game itself does not launch at all, not even a flicker that collapses or anything. And the game does not produce a log file or crash dump or anything - which is why I suspect that for some reason, swtor.exe never even launches. I'm trying to find that reason and get rid of it 🙂

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @Lorinnor 

    post a dxdiag per this guide link 

    you can still go to a clean boot per my previous post but will need to leave the bitraider stub loader service enabled or the launcher play button will not light up

    • Lorinnor's avatar
      Lorinnor
      6 years ago

      Thanks.

      I've tried a clean boot. Actually I've tried all the solutions linked from here, and only after they failed, I started a new thread.

      I guess I'll have to reinstall in the end, although that's what I'm trying to avoid, as it would be the end to this weekend playing...

      • proxos666's avatar
        proxos666
        Hero+
        6 years ago

        @Lorinnor 

        i highly doubt reinstalling will help 

        press the windows key and type reliability , and open the reliability history , see if you can see what has been crashing recently besides swtor 

        in particular when was the windows audio service last listed as crashing will be listed as audiodg.exe

        can you also update the intel video driver with this link , as the 2017 video driver version your running isnt likely compatable with the version of win 10 your running 

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