Forum Discussion
post a dxdiag as well per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799
looks like missed the OPs thread, although quick look his windows version is reporting an old insider version for some reason and the video driver is outdated
Can check with the team looking into this what other info they are asking for during the week.
What antivirus / firewall are you using likley would be handy
Returning player here after several years, but I can't get the launcher to work on any machine I try. Attaching the DxDiag for one of them. Really not much installed on this machine, almost vanilla Windows. Followed the launcher troubleshooting instructions without luck. I see multiple threads about SWTOR launcher issues, but no solutions outside of the troubleshooting guide. In the DxDiag I can see that the launcher is crashing.
- proxos6662 years agoHero+
if this is almost vanilla windows, what if any software is common ? antivirus etc ?
I would suggest using swtor via steam for now
- 2 years ago
Out of the box windows defender anti-virus. I tried disabling both anti-virus and firewall, neither worked. I'm having trouble recovering my steam account but good to know that others having issue with the direct installer were successful with the steam installer.