Forum Discussion
(Not to mention, how do I get an activation code so I can get a key to log into that old account)
you can try to remove the security key in a web browser not the launcher , leave the key blank and click on the lost key link on the next screen
note this requires you to know your password etc
https://answers.ea.com/t5/General-Discussion-Technical/INFO-SWTOR-Security-Key-Issues/m-p/4833445#M7...
otherwise need to call swtor support on monday when the lines are open they can remove the key manually
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
- 2 years ago
This is the crux of the matter. I can't reset my password to log in without a key, and I can't remove the key without logging in, and I can't get a key without an activation code, which presumably also requires being logged in. Catch 22, as they call it.
- proxos6662 years agoHero+
yes you need to call swtor support on Monday when the lines are open they can remove the key manually if you dont know your password
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
once you have proven ownership of the account, support can manually remove the key to let you reset the password on the account