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all1gatorandy's avatar
5 years ago

I CANT CANCEL MY SUNSCRIPTION ON THIS * BROKEN GAME

I AM GOING TO GO INSANE IF I CAN'T CANCEL MY SUBSCRIPTION! THIS GMAE KEEPS TAKING MONEY FROM ME WITH NO WAY POSSIBLE TO CANCEL THE SUBSCRIPTION. THERE IS NO OPTION ON THE WEBSITE TO DO SO! AND EVEN WHEN IM CALLING THE SUPPORT LINES DURING THEIR HOURS OF OPERATION I GET AN INSTANT HANG UP AND IT SAYS THEY ARE UNAVAILABLE AT THIS TIME! CAN I PLEA FOR THE LOVE OF GOD CANCEL THIS DUMB *?

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @all1gatorandy 

    If you wish to cancel your subscription to Star Wars: The Old Republic:

    1. Start by logging into your account on swtor.com.
    2. Click on Subscriptions in the Account Management sidebar to the right of the screen.
    3. Scroll down to the bottom of the page and click on Cancel your subscription.
    4. Follow the prompts to complete your subscription cancellation.

    NOTE: Completing the above process and cancelling your subscription will terminate your recurring subscription. If you still have pre-paid time remaining on your account, you will still be able to play as a subscriber until that time has run out, even if you have cancelled your subscription. Once your prepaid time finishes, you will become a preferred player.

    https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-subscription-faq

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