inven

so for future information the he6122_charname means that this character is from ToFN server and he6124 from Red Eclipse server in the settings folder

at the first time i have deleted wrong file

now i have deleted the right one and the DiskCache... att the same time

still no improvement

it looks more and more that the problem is on their side

@Nebdar

Just to confirm again you also deleted the character xml file in the GUIProfiles folder , I haven't seen reference to it, just the he6122 in the settings folder. 

Sorry

i haven't mentioned it because there was no Nebdus xml file GUIProfiles folder

Should i delete or check the character whos GUI profile is my Nebdus character currently using?

@Nebdar

Or even select a different GUI profile for that character

yes tried changing the GUI tempalate

still bug remains

@Nebdar

I just realised you haven't actually run a  repair .... oops sorry didn't catch that earlier

try this

the problem with repair button is that is grayed out, nor click able at the moment

@Nebdar

*If your Launcher is Broken here is the link to the "NEW" tool to fix your Launcher

 http://cdn-patch.swtor.com/patch/LauncherRepairUti​​lityP1.8.1.exe. (*Updated)

Thanks for the launcher fix but...

"the repair option is activated after patching is completed or when errors are detected while patching" so still not activated

@Nebdar

On the non streaming launcher , you should always have the ability to conduct a repair , repair however is only activated after login, then when the play lights up and before you press play , repair should be able to be activated.

If this is not the case then it isn't normal.

ok i managed to make the repair button to work

tried two times

once when DiskCache and GUI file deleted

still no results

I wonder when they will respond to my ticket

@Nebdar

I've read through your whole interaction, and as a player with the exact same problem myself, I've gone through and tried every single suggestion, and still nothing has worked. It's only on one single character. Over the course of having this issue myself, I've submitted two different in-game tickets, the second referring back to the first and how the problem remains unfixed. Have you heard anything back yet?

I had comeback in June after 6 months of not playing...

Didn't do anything 'special' with the game....( i had copied whole game once to ssd and then go back to regular hard drive, note that i was reinstalling system and moving the files through different disk in January and till March the problem still  presisstet )

It seems the problem was solved.... on their end some how