Issue with EA account "I think i know the issues"

@hansbrak 

can i confirm what the swtor username is ? 

I’m having the same issue. Email is good. Just started playing again. Been away for a few years. Not sure if that has something to do with it. 

@Mikey40831 

Swtor username ? 

response will be in about 8 hrs when support are online for the day

@proxos666 

It's t e r i n g  but than without the spaces.

@hansbrak 

You need to reset the password on the linked EA account that account has the persona arafinwe123 (not hansbrak your posting on now) that EA account uses a hotmail email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

if you dont have acces to that email anymore call swtor support when the lines are open , they can update the email

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@proxos666 i have acces to that email, but when i change my password and log in it keeps saying that either my password is wrong or my credentials are expired.

@hansbrak 

try using incognito mode with chrome ?

@Mikey40831 

support said the account looks ok , try using incognito mode with chrome or delete the web browser cache and cookies and see if it persists