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AOD_cejsmith's avatar
7 years ago
Solved

I've gone through the Troubleshooting Guide and Info still can't install

I'm not the most talented computer whizz, and having gone through the TG&I I can't download it. For now, when I start the launcher it just perma initializes and when I go to sort out that issue I get...
  • Belgorad's avatar
    7 years ago

    @AOD_cejsmith 

    Add swtor.exe and launcher.exe to your anti-virus and firewall safe list.  Also ensure that when running launcher.exe that you are running as an Administrator.  Lastly if you use one of the below anti-virus programs, make the associated change:

    ESET - disable protocol filtering
    Kapersky - disable scan secure/encrypted connections
    Nortons (firewall) - ensure exceptions are set to allow not auto
    AVG - disable link surf scanner shield

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