@jordan1676590
have you tried a repair in case it is file related ?
Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.
Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher
Lowering GFX to low may help , most commonly seen issues are with Intel Video Cards