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kreyyser's avatar
kreyyser
Rising Rookie
13 days ago
Solved

Launch crash

Fresh Windows 11, fresh Steam SWTOR, after I signed in, in the launcher, accepted the EULA, pressed play, I see the loading wallpaper for less than a second, and then the game closes with the crash report

Upfront, I did everything, starting with client_settings, finishing cleanboot.

I just wanna play the game 😭. Please help me

  • proxos666​ long story short I fixed it. Thanks to  "Warhammer 40,000 Dawn of War - Definitive Edition" when I launch the game, the same crash occurs, but Dawn says it's a problem with the sound. So I simply changed the sound device and now I can play the game 🤣

    I switched red to blue and no crash

     

28 Replies

  • kreyyser's avatar
    kreyyser
    Rising Rookie
    12 days ago

    Hey, proxos666​ I updated the BIOS to the latest version, but I'm still experiencing the same problem. For a note, I took a path, 2.05 -> 2.10 -> 2.13 -> 2.17 -> 2.18. After each update, I've tried to run the launcher, same crash and behavior. Attaching the latest DxDiag

  • proxos666's avatar
    proxos666
    Hero+
    12 days ago

    make sure the game is set to launch with the performance nvidia card not the intel card

  • kreyyser's avatar
    kreyyser
    Rising Rookie
    12 days ago

    I will update the BIOS and will try to launch the game, and I will let you know

  • proxos666's avatar
    proxos666
    Hero+
    13 days ago

    I would recommend updating to the latest bios version 2.18 , your version is 2.05

    and whilst the nvidia driver is up to date, the Intel driver is from 2023 , intel iris is known to crash swtor on older drivers

  • kreyyser's avatar
    kreyyser
    Rising Rookie
    13 days ago

    proxos666​ 

    I've done those steps again just to be sure, so here is the next step:

    `client_settings `

    [Renderer]
    AntiAliasingLevel = 4
    AtlasQuality = 0
    Buckets = 5
    CodeVersionChanged = true
    DYDDrawDistancePreset = 2
    EnableSSAO = true
    GraphicsDeviceId = 9376
    GraphicsQuality = 5
    Height = 1440
    InfoGraphicsVendor = NVIDIA_GPU
    InfoGraphicsVideoMemoryMB = 8018
    LastCodeVersionRun = 4
    MeshLODQuality = 1
    NativeHeight = 1440
    NativeWidth = 2560
    NewBucket = 5
    ShadowMapNumCascades = 8
    ShadowMapResolution = 2048
    SpeedTreeDistanceScale = 1.25
    TextureAnisotropy = 16
    Width = 2560
    Fullscreen = false
    D3DFullScreen = false
    RefreshRate = 60

     

  • kreyyser's avatar
    kreyyser
    Rising Rookie
    13 days ago

    I thought that I've added the `bugsplat.log` but ... Anyway

    BugSplat.dll: 2025-09-29 22:03:27  Entered Unhandled Exception Filter
    BugSplat.dll: 2025-09-29 22:03:27  Debug: 
    BugSplat.dll:                          CreateReportThreaded Starts
    BugSplat.dll: 2025-09-29 22:03:27  Debug: 
    BugSplat.dll:                          CreateReportThreaded LoadLibrary
    BugSplat.dll: 2025-09-29 22:03:28  Debug: 
    BugSplat.dll:                          GetFullDumpEnabledSatus returned false
    BugSplat.dll: 2025-09-29 22:03:28  Debug: 
    BugSplat.dll:                          Calling CreateMiniDump
    BugSplat.dll: 2025-09-29 22:03:28  Minidump file successfully saved
    BugSplat.dll:                          C:\Users\prima\AppData\Local\Temp\RetailClient583152M1.dmp
    BugSplat.dll: 2025-09-29 22:03:28  Debug: 
    BugSplat.dll:                          CreateMiniDump Returns
    BugSplat.dll: 2025-09-29 22:03:28  Launching BsSndRpt.exe
    BugSplat.dll:                          "BsSndRpt64.exe" /i "C:\Users\prima\AppData\Local\Temp\BsSndRpt.ini"  /dl
    2025-09-29 22:03:28 
    ***
    *** BugSplat crash transmission report
    ***
    2025-09-29 22:03:28 Minidump: C:\Users\prima\AppData\Local\Temp\RetailClient583152M1.dmp
    2025-09-29 22:03:28 AppKey: launch
    2025-09-29 22:03:28 setUser: -
    2025-09-29 22:03:29 setMail: -
    2025-09-29 22:03:29 MFA: ntdll!0007af4d
    2025-09-29 22:03:29 Notes: <![CDATA[AVAIL_MEM_MB: 19162; CMDLINE: "D:\Games\Steam\steamapps\common\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe" -set username export_default -set token 15KVgB3YYWtk+52dUIxlfizjkZwB1GFrdM+VlUnFEW4045zZUdB5ejD+1MgV1RQ+POOZiBnUZXosytmEIIE1SjD7jMFNyHgjQOulkVSZED4g9smQJc0pb2TmxYgQjHgjQM+kxVicZXNxq5GYIIh8L326xY1MpG1iPP+BiAihLX4hv6GZWJk1T2G/pZQInHA7ebbEyAiIeWog/5mUIckpe2jLpYQNyHlrbauVsUXRPCYw+4DcBJUla2TyzZQQmSQ6IMuc1VXYeDo865GAJKEQLjWqzbAAgHwiPaeBsAidNWdpotGcFdEhf3j/oNVIlHA6MaediVilMWos+4TAIIUlS3m7peVFzHw+IPuBtCCQYXNlt4G0HKUlc2j2ybAElG1uNarVkcrqinjyr -set platform gamepad-live01.cloud.swtor.com:443 -set environment swtor -set lang en-us -set torsets main,en-us @swtor_dual.icb; CPU: 12th Gen Intel(R) Core(TM) i5-12500H; GPU: NVIDIA GeForce RTX 3070 Ti Laptop GPU; TOTAL_MEM_MB: 32472; ]]>

     

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