Launcher stuck on initializing
For the past month the game has been stuck when initializing no matter what I do... Ive tried all the help options available and still cant get it to work... I subscribed a month ago as well so I fee...
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If you also get unspecified error see this guide link
Is handy to know what antivirus is being used, some can interfere.
ESET - disable "protocol filtering"
Kaperskey - disable "scan secure/encrypted connections"
Norton (Firewall) - set exceptions to "Allow" not "Auto"
If using AVG ensure bitraider mini support service stub loader is removed from the "put to sleep unless activated" list in the AVG maintenance
There is a few options to look at
1. ensure launcher.exe , swtor.exe and brwc.exe are in all the exception lists for the anti virus and firewall.
2. Run the game shortcut as administrator
3. if you find you absolutely cannot solve the initializing error consider switching to non streaming (link to guide) (involves a new game download initially)
Hope this helps
It now gets stuck on the download with a network error at the same point every time
In the game folder is a log folder can you provide the latest dated launcher log , what error is it giving ?
Open the launcher log in notepad
1. Select all the text inside (Ctrl + A) and copy it (Ctrl +C).
2. Go to http://hastebin.com/, paste the contents inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
3. Copy the link of that page in your postOk as you can see the error is
ReliableSourceContact: Unable to contact reliable source (e101)change the DNS server used (Link) to googles as a test, after changing the DNS server flush the DNS cache per below and see if any change
• Open the Windows Start Menu
• Type ‘cmd’ in the Search field and right mouse click on cmd and run as administrator.
• Type ‘ipconfig /flushdns’ and press enter
