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Anonymous's avatar
Anonymous
8 years ago
Solved

Memorized VISA

Hi people, I recently bought myself some cartel coins for Christmas. Problem is, I didn't want my VISA to be memorized onmy account/computer, I don't know. What do I do to cancel this ?
  • EA_Kat's avatar
    EA_Kat
    8 years ago
    You can remove all saved payment options via the webiste. Simply log in, go to your account and then subscription.

    You will have the ability to see your payment history there and it shows all saved payment options. You can remove them from there by clicking the x next to it.

    ~Kat
EA_Kat's avatar
EA_Kat
Icon for EA Staff rankEA Staff
8 years ago
You can remove all saved payment options via the webiste. Simply log in, go to your account and then subscription.

You will have the ability to see your payment history there and it shows all saved payment options. You can remove them from there by clicking the x next to it.

~Kat
Anonymous's avatar
Anonymous
8 years ago

I can't actually connect on my account on the website. It says that my account has been unsuspended. Idk what that means, but it's really annoying xD

  • EA_Kat's avatar
    EA_Kat
    Icon for EA Staff rankEA Staff
    8 years ago
    that error message is a bit, let's say, wrong. Your account is fine and this normally means you are typing either your accountname or password on wrong.

    Your account is active. Easiest way to resolve this is resetting your password 🙂

    ~Kat

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