Forum Discussion

efiend78's avatar
2 years ago
Solved

Missing cartel coins.

Hello,

Bought Cartel Coins but have not received them. Also bought twice because the first one didn't go through so would like the second purchase canceled.

4 Replies

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @efiend78 

    support found the account and can see you got both coins delivered

    the invoices are still closing and refunds can be actioned after the invoice status changes to close

    can you confirm you want one purchase refunded ?  just be sure not to spend the coins until the refund action has been completed

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @efiend78 

    when the invoice shows as closed in the account it is scheduled for a refund

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