Missing unlock after cartel coins purchase

Silly me, I didn't think about it!

Thank you!

@GabrAuro wrote:

Silly me, I didn't think about it!

Thank you!

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How does one do that? Because I think I did that but all that was there were regular items, though I did do this more than a day later.

@Magisterslayer84

In the Cartel Market Window on the lower left side is an button unclaimed Items, if you purchased something.

There you can refund unclaimed items or Claim them to your Inventory.

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@Ahrngrim wrote:

@Magisterslayer84

In the Cartel Market Window on the lower left side is an button unclaimed Items, if you purchased something.

There you can refund unclaimed items or Claim them to your Inventory.

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My unclaimed items are empty, and my inventory has no cartel items

@Magisterslayer84

Go to your account page and look if CCs got removed, eventually you didn't buy them or refunded them.

The unclaimed items field is only for the Character you did the purchase with.

If the Coins got removed and you can not find the items you should call them. 

Methods of Contact are on the right side of the Forum. 

I decided to check my account after I got your reply, and though I did get my cartel coins, I didn't get my purchases, something I believe is because too much time has passed, so I made a few more purchases, and they passed, however, that was still wasted money earlier

@Magisterslayer84

If Coins got removed and you got nothing for it send an InGame Ticket or Call them.

@Ahrngrim wrote:

@Magisterslayer84

If Coins got removed and you got nothing for it send an InGame Ticket or Call them.

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Can't, I'm preferred, not subscribed

@Magisterslayer84

Calling is then your best option,  the Telephone Support ist the address to go with all billing and account issues,  regardless of sub or preff.

If calling is no option for you  you can try mailing to support@swtor.com.