Calling is then your best option, the Telephone Support ist the address to go with all billing and account issues, regardless of sub or preff.
If calling is no option for you you can try mailing to support@swtor.com.
My problem is fixed, but I've lost the previous cartel coins because i'm an idiot and deleted the character I used to make the initial purchases
Since there is real Money involved with CCs, the telephone Support should and most probably will help you to regain the coins or the Item.
@Ahrngrim wrote:
Since there is real Money involved with CCs, the telephone Support should and most probably will help you to regain the coins or the Item.
How, The character I used to make the purchases is delete, so they wouldn't be any record of any purchase
You can't really delete anything digital, they are very wel, abel to restore long deleted Chrackters,
I guess that they could transfer the unlock to an active Toon of yours.
If they couldn't do that, they could restore the deleted one, then you would eventually have to deactiveted an other Toon until you have used the unlock.
